Every tenant has a private mailbox. The mailboxes in the A-wing and in B–wing can be found from the post room. In B-wing and H-building, the boxes are right next to the entrance door in the 1st floor. The mailtboxes of the A-wing are in the end of the wing in the 1st floor. You need to go outside to get to the post room. The mailboxes are marked with room numbers. If you know that you will be receiving letters or other mail during your stay, make sure that the sender also marks your room number on the letter.

Your official address will be:

Your name

Virvoituksentie 3 (A, B or H) and your room number

FI-20720 Turku



If you ever order something that will be too big to fit to your mailbox, remember to give your phone number (Finnish phone number) when ordering the good. Sometimes some delivering companies just come to the outer door and drive away, because the door is locked. It may help, if they have your (Finnish) phone number, so they can call you and you can go and open the door and receive the package.


Remember to make a change of address, when you have arrived. Don't forget to notify your friends, family and authorities of your new postal address. Guide the sender to use Latin alphabets when writing your name.


For example if you are staying in B-wing, your address will be:

Your name

Virvoituksentie 3 B room number

FI-20720 Turku



If you have non-urgent questions, please submit them by email:

For tenants:

Retrodorm's phone: +358 40 673 1251

Janitor's phone: +358 44 907 2528
Check the janitor's working hours from the Tenant's guide

Janitor's emergency phone for evenings and weekends:
+358 50 383 0079 (For defects that require immediate action only) Please note: This number is not for door opening.

Key service (evenings and weekends) AVARN Security company: +358 2 2624 999 Check the prices from the Tenant's guide

National Emergency number (Police, Ambulance, Fire department) 112

Retrodorm Virvoituksentie 3 FI-20720 TURKU FINLAND

Email: Tel: +358 40 673 1251